Fondo Montebello

Customer Care

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Delivery of goods

Check the integrity of goods once delivered.

At the time of physical delivery by the courier, please verify:

  • The number of packages delivered corresponds to the one indicated in the shipping document or invoice;
  • Identity and quality of products indicated on the packaging are the same as indicated on the invoice;
  • The packaging is not damaged, wet or altered;
  • The invoice or the shipping document, included in the envelope outside one of the box or delivered by courier, must be preserved for future reference;
  • Mismatch in the number of packages or indications such as the loss or damage, must be immediately reported to the courier.