Customer Care

Payments accepted

Purchases made on are governed by the Italian law on distance selling (Legislative Decree n. 185 of 22/05/1999).

All prices quoted on the website are inclusive of VAT.

The sales contract is confirmed by the buyer upon conclusion of the purchase on the web.

Payment can be made by credit card (VISA and Mastercard) or bank transfer.

Once the purchase will receive an email with the bank coordinates. IN ANY CASE, the order will be prepared and sent ONLY to credit received (2-3 days).

If the goods ordered are not available, payment will be made only when items are available again and shipped to the customer.

Purchasing with a credit card online is a simple and safe system: in fact, your card details are directly transmitted and encrypted to the bank, which is, in our case, Carta Si who is specialized in online payments. This way no one will be able to access to your card data, not even us at Fondo Montebello.

Technically, for the transmission of data related to credit cards, we use the SSL Secure Server (Secure Socket Layer) which is a protocol that includes the best information encryption techniques, so that your personal and credit card data are sent via internet without anyone being able to reach them.

After you select the payment by credit card, you are redirected to the page that allows you to enter your personal data which will be then sent to the SSL Secure Server.

It is important to underline that access to the SSL Secure Server takes place only when data are effectively sent; In fact, as long as you do not press the button "Send Data" there is no risk, since the data remain on the user's computer.